What Information We Collect and Why
When you create an account, we collect your name, contact details, and the payment method you register — whether that is bKash, Nagad, Rocket, or another supported option. Each time you deposit or withdraw, we log the transaction reference tied to your wallet so we can
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match payments to your account accurately. We also collect device data: your browser type, operating system, and session timestamps. This helps us keep your account secure and detect unusual login activity across devices. If you contact our support team, the details you share in that conversation
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are stored against your account record. We do not sell your personal data to third parties. Cookies and similar tracking tools are used to remember your session, so returning to the lobby on mobile does not require you to log in from scratch every visit. You
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can clear cookies from your browser settings at any time, though this will end your active session. We retain your account data for as long as your account remains open and for a period after closure as required by the applicable rules of the regions we
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operate in. Your eligibility to use the platform depends on your local law and the regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.